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Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this property, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
Michaela usually responds to messages within 2 hour .
Once you send a reservation request, the landlord is notified that you are interested in their offer. From that moment, they have 24 hours to approve or reject your reservation.
Landlords are mainly interested in the profile of their tenant. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your reservation will more likely get approved.
You can take a look at the contract in advance and online with every offer. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the landlords on Flatio.
Your time is precious. That's why we've added a virtual tour option to our platform so you can see some of the rentals listed on Flatio from the comfort of your own home.
If a virtual tour isn't available for the accommodation you've chosen, you can contact the landlord and ask them if they're willing to give you a personal tour of the rental unit.
In the event that you move in and the rented accommodation doesn't match the information on Flatio, let us know as soon as possible!
If the conditions for the withdrawal are met and the landlord can't fix the issue immediately, you have the option to withdraw from the lease agreement with a full refund. We'll also actively help you find an alternative accommodation and remain by your side until everything is fully resolved.
You can read the conditions and all details about our Move-in Guarantee in this article of our Help Center.
How you can cancel a reservation varies depending on what stage the reservation is in.
Is your reservation request still waiting for landlord approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your reservation request, and you are no longer interested in it. In that case, you can still cancel the reservation before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the landlord accepts your reservation, their property is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved reservation and also a valid agreement? In order to cancel your reservation, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
Centrally located alongside restaurants, bars, supermarkets public transport and places of interest.
Room: comfortable mattress, pillow a little less so.
Walk-in wardrobe good for long stays.
Bathroom: perhaps the sore point of the flat: open shower, so the whole bathroom gets wet with every shower (so I always used the "hand shower"). There are 2 windows, but the opening is 3 metres high, so impossible to open the windows. The toilet smelled of urine, even though it was clean and I washed it often.
The internet connection was perfect and I was able to work from home. I wasn't able to use the TV, I wouldn't have watched it anyway because there are only Czech-language national TV channels.
It is in the old town, and tourists can be very noisy, especially in the evenings and at night, but apart from a few moments of stadium shouting, I always slept. I don't know if the situation is worse in the summer months. In any case, the noise does not come from the pub below, but from the 'tubs' that tourists make.
Ah, the flat is on the second floor, no lift, and the floors of the (historic) building are double, I counted 55 steps. So if you have heavy luggages, it can be a serious problem. You are asked to sort the garbage (I agree), however it is not clear how to distribute it in the bins on the ground floor.
At the end of your stay you are asked to clean the whole flat, including the washing machine to wash towels, sheets, tea towels, etc. and hang out the laundry, ready for the next guests to use. If you decide not to clean it, there is the option "the owner takes care of it" but it costs 80€, which seems excessive. I honestly thought it was included in the rental price.
The owner was kind and responded to my requests for clarification in a polite way, we met at the departure to check the condition of the flat and to hand over the keys.
In summary, it was a pleasant experience, which I would do again.
One of the best places to stay if you're visiting Prague, as everything is in the walking distance and you can breathe the atmosphere of the old times
Old downtown, with great restaurants, a few steps from all key attractions.
I wholeheartedly recommend this place
A 2 minute walk from old town square, very central location
The apartment was perfect for them, spatious with character and clean!
Thanks to you
Downtown touristic prague.
Hlucne vecery ve znameni pub crawlu a stag parties. Turistka oblast a podle toho to vypada.
Central and lively