Your stay in this property will be covered by our StayProtection package with Stay Benefits included! Read more
↣ To make sure your stay is as comfortable as possible, the flat is left prepared with everything you need for the first few days - water, coffee, toilet paper, shampoo, shower gel, cleaning products (including dishwasher and washing machine tablets), and basic amenities such as olive oil, vinegar, salt and pepper.
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Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this property, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
*Please note that these extraordinary Stay Benefits do not extend to reservations exceeding 180 days. For these longer-term stays, this landlord requires deposit-based coverage instead.
Rui usually responds to messages within 3 hour .
Once you send a reservation request, the landlord is notified that you are interested in their offer. From that moment, they have 24 hours to approve or reject your reservation.
Landlords are mainly interested in the profile of their tenant. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your reservation will more likely get approved.
You can take a look at the contract in advance and online with every offer. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the landlords on Flatio.
Your time is precious. That's why we've added a virtual tour option to our platform so you can see some of the rentals listed on Flatio from the comfort of your own home.
If a virtual tour isn't available for the accommodation you've chosen, you can contact the landlord and ask them if they're willing to give you a personal tour of the rental unit.
In the event that you move in and the rented accommodation doesn't match the information on Flatio, let us know as soon as possible!
If the conditions for the withdrawal are met and the landlord can't fix the issue immediately, you have the option to withdraw from the lease agreement with a full refund. We'll also actively help you find an alternative accommodation and remain by your side until everything is fully resolved.
You can read the conditions and all details about our Move-in Guarantee in this article of our Help Center.
How you can cancel a reservation varies depending on what stage the reservation is in.
Is your reservation request still waiting for landlord approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your reservation request, and you are no longer interested in it. In that case, you can still cancel the reservation before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the landlord accepts your reservation, their property is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved reservation and also a valid agreement? In order to cancel your reservation, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
We can definitely recommend staying here for mid/long term.
It has a beautiful view from the balcony where we spend countless of hours🌞
Very calm and nice. From the streets you have a beautiful view of the river with small cafes and restaurants close by. It’s a perfect location between Santos and Estrela.
APF Café, Calmo, Ele Ela Cafè
Calm
And relaxed
The neighborhood is quiet and more residential, which was perfect for what I was looking for. There are some good restaurants and coffee shops nearby as well. The views from the balcony are 10/10. If you're looking to stay in Lisbon, look no further!
Community-feel. In the mornings you see people taking their children to school, and a lot of people walking their dogs.
Rui’s communication was second to none, he sent us lists of recommended restaurants, beaches, coffee shops and days out. When we had minor repairs needing he would send someone to come and sort it within a few hours. He could not have been more helpful or fast on responding.
We had a brilliant six week stay and we will be back for sure!
This is a really great neighbourhood, brilliant restaurants, very safe, perfect location,
Liberty for brunch and dinner, Maluca for dinner, Buna for coffee, APF for lunch, chirrasqueira de Lapa for Frango takeout,
Small community feel, lots of locals and traditional Portuguese restaurants following Rua das Trinas up toward Jardim da Estrela, but a nice mix of tourists and casual cool cafes at the bottom of the hill near Rua Santos o Velho. You can't beat the invigorating ~10 minute walk through Rua Dom Luis to the Cais do Sodre area and ~15 minute walk to Bairro Alto.
I ended up eating at Mila and Heim, so much they knew my name. Great brunch food and a sweet place to just sit outside and people watch while drinking a coffee or tea.