Flatio, ปราก - Monthly rentals with a human touch

Todd L. Tenant

The use of a credit card should not come with a fee. I realize you use a third party but there shouldn't be an additional charge for prompt payment via credit card.

06.02.2019 • ปราก

Jan A. Landlord

Vice nabídek

29.01.2019 • ปราก

Lizet W. Tenant

The idea of the service is great. Just highly expensive. Both the appartments as the fee to Flatio which gets higher the longer you stay. A longer stay should be less expensive since you try to promote longterm stay. If I didn't get money from my boss for the first month in Prague, I would have never been able to afford it. So I don't recommend, since there are plenty of options for long term stay in Prague that are cheaper.

25.12.2018 • ปราก

Monique B. Tenant

Fees are too high

03.01.2019 • ปราก

Ouissam N. Tenant

It’s easy to understand, it works easier like an Airbnb but there was some problems with the payment system.

01.01.2019 • ปราก

Zuzana P. Landlord

Spatna zakaznicka podpora, velmi tezce se lze dovolat, reseni problemu mi prislo neprofesionalni (nevolala jsem proto, abysme si spolecne zalamentovaly, ale aby mi situaci pomohla vyresit), ale slecna byla aspon mila a ochotna. Aplikace je dost chuda a uzivatelsky ne zcela pratelska. Napr. zpusob rezervaci - majitel nema casto ani zakladni info o najemnicich/hostech, a to ani to, kolik lidi ma v byte bydlet.

26.12.2018 • ปราก

Alyssa-Juliet I. Tenant

Overall, I am satisfied although the waiting was long when I wanted to leave the flat. There is a mentioning that if the tenant did not find the flat matching the description, he/she can change immediately. However, with the slow response, this is virtually impossible. I think that should be taken down if it is not guaranteed with quick support. Otherwise, my overpayment will be back and the support was helpful. I guess the slow support was caused by the lack of number of people. But I am satisfied as the support intervened eventually and there is no fuss about the refund. Thank you

05.12.2018 • ปราก

Concetta P. Tenant

Mediocre service, nothing pleased me this time. Flatio could improve its customer assistance, and by customer I mean the tenant.

10.12.2018 • ปราก

Tomáš Z. Tenant

asasdasda

04.10.2018 • ปราก

Olivia L. Tenant

I have to see the flat to give a relevant review

30.10.2018 • ปราก

Kevin V. Tenant

Not quite sure how it all works out..

06.10.2018 • ปราก

Peter T. Tenant

There is no notification when your request is rejected. So I remember waiting for a response assuming I would be notified if I didn't receive a property and maybe an explanation as to why so I could improve my messaging and I didn't hear a word.

04.06.2018 • ปราก

Thalia J. Tenant

I have still not received my refund for my adjusted stay/overpayment. I don’t understand how you can accept bitcoin as payment but are unable to refund with it. It makes no sense to me as I continue to wait for the refund.

30.08.2018 • ปราก

Andy W. Tenant

the service fee is severely undisclosed and really high

08.06.2018 • ปราก

Ľubica Z. Landlord

Dobrá služba, ak človek nemá smolu na podvodného nájomníka. Ak má, tak ho Flatio nie je schopné odhaliť. Poistenie pokryje len škody na byte, ale v danej chvíli nie nezaplatený nájom. V prípade serióznosti oboch strán to može fungovať k spokojnosti všetkých. V mojom prípade to bohužiaľ tak nebolo.

23.08.2018 • ปราก

Khrista T. Landlord

I think since you’re charging commission on each payment, you should also be the ones requesting the payments from the tenants and following up on it when they don’t pay it rather than telling me to contact the tenant.... apart from the online advertising I don’t see any added value in any services provided by Flatio.

07.08.2018 • ปราก

Yasir A. Tenant

Service is excellent, with rate 9. The communication system and client center pleased me the most. Overall very satisfied.

29.07.2018 • ปราก

Andrew U. Tenant

It isn't that I'm not satisfied with Flatio, it is that I have no opinion - yet - of the service. As the song goes, we've only just begun... Perhaps this survey should come later in the process.

01.08.2018 • ปราก

Petr H. Tenant

Nebyl jsem nespokojen.

27.07.2018 • ปราก

Peter B. Landlord

UX s help detskom, prehľadnejši web

16.07.2018 • ปราก

Dylan R. Tenant

I think it's good, but I think it's too soon to ask if I would recommend the service right after I've submitted my first booking!

13.07.2018 • ปราก

Pavel D. Landlord

velmi pozdní platba po ubytování,nervy

06.07.2018 • ปราก

Aigerim K. Tenant

This is my first time using Flatio and haven't had the complete experience of it yet. I'll be happy to provide a comprehensive feedback after completion of my tenancy.

04.07.2018 • ปราก

Terri C. Tenant

I told Flatio that we only got paid after 1st of the month but i got emails every month about the fact that rent was late (28th due) and all the said was its automatic so nothing they can do...i suggest you fix this function as it became spam and very intrusive

30.06.2018 • ปราก

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